Privacy Policy for Vital Senior Center LLC

Effective Date: July 17, 2025

Vital Senior Center LLC ("we," "us," or "our") operates the website https://vitalseniorcenter.com/ (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, interact with our services, or communicate with us. By using our Website or services, you consent to the practices described in this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at info@vitalseniorcenter.com or by mail at Vital Senior Center LLC, 2500 NW 79th Ave #190, Doral, FL 33122.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our Website.

Personal Information You Provide:

• Contact Information: When you submit a contact form, schedule a visit, or inquire about our services, we may collect your name, email address, phone number, mailing address, and any other details you choose to provide.
• Service-Related Information: If you sign up for our adult day care services, we may collect additional details such as health preferences, dietary needs, emergency contacts, and transportation requirements to provide personalized care.
• Communication Preferences: Information about your preferences for receiving updates, including via email or text messages.

Automatically Collected Information:

• Device and Usage Data: We may collect information about your device, browser type, IP address, pages visited, time spent on pages, and referring website through cookies, web beacons, and similar technologies.
• Location Data: If you enable location services, we may collect approximate location information to assist with transportation services.

We do not collect sensitive personal information (e.g., health data beyond what's necessary for our services) without your explicit consent.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services, including scheduling visits, arranging transportation, preparing meals, and facilitating activities at our centers.
• To communicate with you about inquiries, updates, events, or promotions related to Vital Senior Center LLC.
• To send administrative information, such as confirmations, reminders, or changes to our services.
• To analyze Website usage and enhance user experience.
• To comply with legal obligations, prevent fraud, and ensure the safety of our users.

Text Message Communications:

We may use your phone number to send text messages (SMS/MMS) for purposes such as appointment reminders, service updates, transportation notifications, or promotional offers about our adult day care services. By providing your phone number, you consent to receiving these messages. Standard message and data rates may apply, depending on your mobile carrier.

• Consent and Opt-Out: Your consent to receive text messages is not required as a condition of using our services. You can opt out at any time by replying "STOP" to any text message from us or by contacting us directly. After opting out, we may send one final message to confirm your request.
• Frequency: Messages may be sent occasionally, based on your interactions with us (e.g., 1-2 per week for reminders).
• Third-Party Services: We may use third-party providers to facilitate text messaging, but we ensure they adhere to privacy standards and do not use your information for their own purposes.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With vendors who assist us in operations, such as transportation companies, meal providers, or IT support, under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: For any other purpose with your explicit permission.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Website uses cookies to enhance functionality and analyze traffic. You can manage cookie preferences through your browser settings. We may use third-party analytics tools (e.g., Google Analytics) to collect non-personal data. For more details, review our [Cookie Policy] (if applicable).

6. Your Rights and Choices

• Access and Update: You may request access to or correction of your personal information by contacting us.
• Deletion: You may request deletion of your data, subject to legal retention requirements.
• Opt-Out of Marketing: Unsubscribe from emails by clicking the unsubscribe link or contacting us. For texts, as noted above.
• Do Not Track: We do not currently respond to "Do Not Track" signals.
• California Residents: Under the CCPA/CPRA, you may have additional rights, such as requesting information about your data for business purposes.

7. Children's Privacy

Our Website and services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn of such collection, we will delete it promptly.

8. International Users

Our Website is operated from the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes constitutes acceptance.

10. Contact Us

For questions or concerns, please contact:

Vital Senior Center LLC
2500 NW 79th Ave #190
Doral, FL 33122
Email: info@vitalseniorcenter.com

Thank you for trusting Vital Senior Center LLC with your privacy.